Camino Real Polanco Mexico Hotel, Mexico City
About the Hotel
Camino Real Polanco Mexico is considered a unique Hotel-Museum due to its distinctive architecture and extensive art collection. Situated in Anzures, this hotel combines beauty with functionality, providing guests with a tranquil retreat in bustling Mexico City. The property features over 33,000 square meters of gardens, fountains, and patios. Its close proximity to cultural landmarks such as Chapultepec Castle and the Anthropology Museum adds to its significance.
Location
Located in the upscale Anzures neighborhood, Camino Real Polanco is approximately 0.5 miles from significant attractions such as the Anthropology Museum and Chapultepec Castle. The hotel is a short distance from the luxurious Polanco district and various public transportation options. Its prime location allows easy access to Mexico City's cultural sights and vibrant atmosphere.
Rooms
The hotel's guestrooms include thoughtful touches such as premium bedding and 24-hour room service. Each air-conditioned room features floor-to-ceiling windows, offering views of either the garden or the city. Amenities include a flat-screen TV, free WiFi, a minibar, and a laptop safe. Designed with comfort in mind, these rooms cater to both leisure and business travelers.
Eat & Drink
Camino Real Polanco Mexico boasts a diverse array of dining options across ten on-site restaurants. Guests can indulge in international cuisine at La Huerta, which serves breakfast from 6:00 to 11:00 AM. Token Café offers a selection of sandwiches, salads, and pastries, while the hotel also features well-known establishments such as Morimoto and China Grill. The 24-hour dining availability ensures guests have access to a variety of culinary choices at any time.
Leisure & Business
The hotel includes a fully equipped business center, accommodating groups of 8 to 16 persons, catering to the needs of senior executives. Leisure facilities feature an outdoor pool, fitness studio, and extensive gardens for relaxation. The property also offers 22 meeting rooms and provides audiovisual equipment, secretarial services, and complimentary newspapers in the lobby.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Armchair
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has some positives like extremely helpful staff who went above and beyond to assist us during a phone disaster. However, the rooms need a serious update as they are outdated, and the decor feels stuck in the past.
The hotel feels like being in a suite. The rooms were dated and had a weird smell, plus no window in the bedroom. The service was friendly, polite, and extremely efficient, although some found it snobbish. The location is overrun with automobiles but has been the focal point of thousands of years of evolutionary history. The price felt like a value for money.
The hotel rooms were the best part, facing the internal court and very quiet, providing a peaceful stay. However, the distance from the entrance and frequent electronic key issues were minor inconveniences.
Staying at Camino Real was a mixed experience. While the room was conveniently located on the ground floor with direct pool access, it felt old and dated, far from modern standards. The location was a bit inconvenient, requiring frequent taxis to reach popular areas but in close proximity to interesting museums. The dining options were varied but expensive, prompting me to explore outside eateries.
My stay at the hotel was a mix of positives and negatives. The location was amazing, surrounded by a rich history and with a soothing ambiance of birds singing every morning. However, the service fell short, lacking helpfulness and warmth, especially in the early hours. The dining experience was pleasant with great choices of fruits, albeit basic continental options. The rooms, while not luxurious, were indeed comfortable despite some creakiness and the absence of easy access to lower levels. Overall, a decent stay with some room for improvement.
My stay at the hotel was a bit of a mixed bag. The rooms were quite a trek from the entrance, and dealing with malfunctioning electronic keys was a hassle. On the bright side, the morning coffee service and club lounge access were convenient. However, the room itself was a bit dated and had a strange smell at times.
The hotel had access to a terrace and garden, but the rooms were noisy from outside traffic upon arrival and did not meet the expected size or standard. The service was exceptional, especially with Paul's assistance outside. The location was convenient to walk to many nice areas but was a bit bland. The dining experience was a bit of a letdown due to a limited restaurant situation. The facilities offered access to the terrace and garden.
The hotel was situated in a safe location with a rich cultural history dominating the area. Although not very pedestrian-friendly and some neighborhood eateries closed on New Year's Eve, the proximity to Chapultepec's attractions was excellent. Rooms were lacking in lighting but were quiet and corporate in design. The property had a lot of stairs to navigate, emphasizing the excellent staff. Dining options were marvelous but lacked simple breakfast choices. However, brunch came at an additional cost. Overall, the hotel had some positives, but the darkness in the rooms and the discomfort caused by the empty surroundings were a significant drawback.
The hotel offers spacious rooms with a huge bed, nice balcony, and a good-sized bathroom. Despite being in a dated and somewhat soulless wing with a helipad on the roof, the room was comfortable and had a spacious shower. The service was courteous and the Mexican restaurant served delicious food. It was a bit inconvenient having to walk a significant distance between the reception and the room. The location is perfect for exploring main attractions and top restaurants in Mexico City.